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Posts Tagged ‘towing company’

All You Need to Know About Towing Services

Posted on: May 2nd, 2011 by towingwriter No Comments

Your car breaking down or being involved in an accident can be extremely frustrating. The solution to this is to hire a towing service. While doing this, there is a list of things that you must know such as their response time, their customer service and the kind of work quality they deliver.

When you’re in a situation where you have to call a towing company, first make a note of all the information you can provide. It will take a few minutes but it is worth it as the driver will be better prepared to deal with your situation.

When you call a towing service, check to see how polite the operator is. If the operator is rude, politely refuse the service and try another towing company.

When you’re giving information over the phone, make sure to provide all necessary details. If you have anything customized and need extra care taken, mention that during your conversation.

When the tow truck reaches your location, check the condition of vehicle to see if it is damaged or looks beat up. Observe if the driver’s attitude and if he is able to get on the task effortlessly or if he is having difficulty. If yes, then it’s best if you call another towing service.

Be polite to the driver. You’re already in a frustrating situation so throwing your attitude around would not help.

Remember these things and you could help get your vehicle towed by the right towing service.