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Roadside assistance and not just towing

Posted on: May 30th, 2012 by towingwriter

You could resort to calling a towing company only as a last resort as sometimes towing your vehicle can come with its own share of troubles for you. Towing and roadside assistance are two completely different concepts that have been confused for each other too often.

Roadside assistance is generally inclusive of on the spot service which aims to repair your vehicle enabling you to drive away in a matter of hours after the problem has been diagnosed and rectified. Trained mechanics and advanced equipment that are utilized to locate the problem with the vehicle are needed for roadside repair.  In many cases towing is an unnecessary solution to the problem when roadside repair is all that is needed to correct the issue. Cars also can be damaged during the process of towing if the tow truck driver is not alert thus causing more stress and unnecessary expenditure for the vehicle owner.

Roadside assistance is not a stop gap treatment for your vehicle, it involves actual repair of the vehicular problems so that you as a vehicle owner do not encounter such problems in the near future. Simple tasks that can be carried out immediately like fixing a flat tire, fuel refill, opening an inadvertently locked vehicle, electrical repairs, belt replacement etc. can be rectified immediately by road side services without having to call a tow truck to move your vehicle all the way to a garage.

Towing is a quick solution as opposed to roadside assistance that deals with the issue at hand immediately. You as a vehicle owner can reach your destination albeit a little late, knowing that your problem has been rectified on the spot.

Tips on Motorcycle towing

Posted on: May 23rd, 2012 by towingwriter

If you find yourself relocating to a different destination and have to enlist a towing service to tow your motorcycle to the new location which is a fair distance away, a few handy tips will help you prepare your motorcycle for the long haul.

Check for damages: You could make a clear report of any existing damages to your motorcycle in order to avoid any argument over damage caused during the process of towing. It is also advisable that you click recent pictures for any future evidence.

Clean your motorcycle: This assists the driver when examining it for any existing marking or even damage before towing.

Special instructions: Make a note of specific problems with your motorcycle. Your tow truck driver will need to be informed of these during the process loading and unloading of your motorcycle.

Alarm: You would need to disable your motorcycle alarm before towing.

Tires:  Tires will need to be adequately inflated.

The Battery: This must be properly secured and the cables must be safeguarded from causing an electrical short. Weight: The weight of the motorcycle will need to be specified to avoid over billing.

Gas Tank: As a safety precaution, you could drain your gas tank especially if your motorcycle is being towed in a crate

Unlock the Steering: It is important for the steering to remain unlocked.

Mirrors: All mirrors would need to be folded in.

Forks: It is important to keep them unlocked.

Loose Items: Empty saddle bags, glove boxes, etc. are not insured if they are included with your shipment and must therefore be removed.

Inventory Sheet: You could consider maintaining an inventory sheet which could be signed by the towing company.

These tips could make it easier for the towing company to safely tow your motorcycle to the new destination. Also, the documentation will enable you to have on record any existing damages to your motorcycle in the event that any new damages are caused during the process of towing.


How to find a towing service when you need it

Posted on: May 16th, 2012 by towingwriter

There are several occasions when you may find yourself stranded at the side of the road, wondering who to call at this time of need. Towing companies are the most equipped to help you out of this situation. However you would need to know how to find the best towing company to help you. There are several ways to go about gathering this information.

Insurance plans often will provide you the contact details of a reliable towing company that has been authorized to tow your vehicle in particular. This option will truly will provide you with peace of mind knowing that your towing needs are covered and that the insurance company will take care of the incurred expenses. You could also consider conducting your own research on efficient tow truck companies prior to actually resorting to any random towing service in your time of need. You could find out if they are reliable, trust worthy as well as cost effective and select the best towing service so that you are not left floundering when you are in need of the towing services yourself.

The local listings will give you a general idea of the options that are available to choose from. You could contact some of these companies listed and question them regarding their policies and in this way you will be able to make an informed choice about the towing service provider for you. A price comparison will help you understand the expenses that would need to incur for using the services of the towing company. Once you have settled on a certain towing service that you wish to utilize you would need to keep their contact details handy at all times.

By being prepared you will provide yourself with the tools to get out of a dire situation and therefore ensure that your towing service provider will come to your rescue wherever you call.


Towing services- Back to the basics

Posted on: May 9th, 2012 by towingwriter

Towing services are required on a daily basis by people who have had the misfortune of being in an accident or just simply had a car break down. Tow truck companies assist travelers in these desperate situations and help them find a way out of a dire situation. The different types of the towing equipment that needs to be utilized in any given situation would depend on the size and weight of the vehicle that needs to be towed. The following are a few basic equipments that are used by towing companies on a daily basis.

‘Booms’ are not exclusively designed for tow trucks only. Several towing services utilize adjustable boom pulleys for recovering vehicles that are stuck in ditches. ‘Wheel lifts’ are the most recent editions of the hook and chain combinations that were used initially. These lifts have metal yokes that are attached to the vehicle in addition to a hydraulic hoist.

‘Belt lifts’ are looped chains which can be attached to vehicles. This enables a tow truck to pull the vehicle by the axle. Caution needs to be used with this equipment as it is prone to causing scratches on the vehicle’s bumper. A ‘Quick pick’ merges the characteristics of a boom as well as a wheel lift. The quick pick is used to reclaim vehicles or for the purpose of transferring vehicles that have not been parked legally.. ‘Slide’ refers to the bed that is located at the rear of the tow truck. The hydraulics of the slide enables the bed to shift to ground level and pull the vehicle with the help of a winch.

A basic understanding of the type of equipments used by towing companies will enable you to have a clearer understanding of the intricacies involved in the towing service industry.


The importance of tow truck insurance

Posted on: May 2nd, 2012 by towingwriter

Tow truck insurance is gaining immense popularity in recent times. Drivers of tow trucks are rendering a noble service to stranded travelers on a daily basis. Not only do they have to shoulder the entire responsibility of the vehicles to be towed, they also risk their safety in order to assist motorists.

There are various casualty insurances and commercial property that are included in tow truck insurance. The insurance would also need to include garage responsibility as well as on-hook coverage. Towing companies are liable to bear expenses for the damages that may take place when the truck drivers are towing vehicles. If a tow truck service provider does not have this provision insurance, it could mean a major loss for the business in the eventuality that any damage occurs to the tow truck or the damaged vehicle. The towing service also runs the risk of bankruptcy in case there is no insurance coverage for the tow vehicles.

The process of acquiring tow truck insurance is time consuming as well as expensive. The reasoning behind the extreme expense is that the estimate is based on the tow truck as well as the load it is expected to carry. Insurance policies are also determined based on factors like whether the loads are carried across state lines. Tow truck insurance is decided taking several factors into consideration and each policy is different. Premium rates depend on the number coverage and factors that have been applied for. The insurance plans are also based on the requirements of unloading and loading in various states.

For the purpose of tow truck insurance, many factors are taken into consideration such as vehicle type, driving record of the owner, operation of the tow truck and other factors.

Tow truck services-Car lock out crisis averted

Posted on: April 25th, 2012 by towingwriter

Anyone who has been in a situation where they have been locked out of their vehicle, especially at night and in a particularly unsavory part of town can testify to the fact that this position can be quite scary and unnerving. It is always highly advised that you as a car owner and driver of a vehicle could consider being armed with a plan to help you get out of this sticky situation. In the eventuality that you do find yourself locked out of your car and are in need of roadside assistance, a tow truck company can assist you in your time of need.

Small and large business owners as well as homeowners are people who are on most occasions the recipients of the services of the towing company. Most business owners have signs posted on their property to demarcate the areas that are covered by a towing company. If these rules are broken, the business owner has every right to have a rule breakers vehicle legally towed away. Similarly homeowners too have the authority to legally call the towing service in order to remove a vehicle that is blocking their driveway or any vehicle that is illegally parked in an assigned parking area.

A towing service is also in a position to assist you in case you find yourself locked out of your vehicle. As a precaution, you could consider storing the number of a trusted towing service on your phone so that you would not be caught in a predicament and also would not need to resort to leaving your vehicle unattended at any point in time. When contacting a towing company, you could provide them with details about your car like make and model type so that they come prepared and equipped to deal with the given vehicle. Once they arrive, you as the car owner would need to provide some form of proof that you indeed are the car owner. Towing companies need to exercise this much caution in order to avoid any incidents later.

Tow truck services not only tow your vehicle in case of accidents or breakdowns, they also provide you with the valuable service of roadside assistance when you find yourself locked out of your vehicle.



A layman’s guide to tow trucks

Posted on: April 18th, 2012 by towingwriter


Tow trucks can be a blessing for anyone caught in the dilemma of having a breakdown or worse an accident. A tow truck’s ability to withstand heavy loads has led to its modification in many ways and made it suitable for different purposes in varied sectors of industry. The following is an overview of the different types of tow trucks:

  • Flatbed Towing Trucks - Flatbed tow trucks are used for transporting many vehicles at one time, from a given location to another. These tow trucks are used by car companies for the purpose of production.
  • Hook and Chain Trucks - Hook and chain tow trucks are the most established and commonly use tow truck among all the others. They are used for retrieving damaged cars and other vehicles that have fallen into a ditch or to the side of the road. Construction companies make use of these tow trucks in order to mobilize damaged tractors. This type of tow truck provides roadside safety and is often used by the police force.
  • Boom Trucks – Removing a damaged vehicle from a ditch or out of a hole cannot be done by merely pulling. Boom trucks provide a resolution to this problem in the fact that their equipments and tools are capable of lifting heavy loads instead of just pulling them. However, these trucks can also be utilized for the purpose of pulling vehicles.
  • Wheel-Lift Trucks – Similar to hook and chain trucks, a wheel lift truck is utilized for the purpose of pulling out damaged vehicles. Transportation of a damaged vehicle with this truck is faster as the truck is required to bear only a fraction of the towed vehicles weight. The associated risk is however higher as if the wheel is not capable of carrying heavy weights, that could lead to some problems.

These different types of tow trucks are highly capable of rescuing any vehicle from any situation and are used liberally by towing services to provide their customers with rapid assistance.



Towing companies- Offering safety for your vehicle

Posted on: April 3rd, 2012 by towingwriter

Tow truck companies are the silent savior of every person who has ever been stranded at the side of the road, desperately wishing that someone would come and rescue them. They provide assistance incase of breakdowns, accidents even situations like flat tires. They not only ensure your safety, but also that of your vehicle.

Tow truck service providers are extremely professional and knowledgeable about the processes that are required to keep your vehicle in a safe condition.  Towing a vehicle does not only involve hooking up a disabled vehicle to a chain at the back of a trailer. Tow truck operators need to be well aware of the weight capacity that the tow truck is able to withstand. This becomes an issue because if the tow truck is unable to manage the weight of the vehicle, it could cause even more damage, not only to the disabled vehicle but to the tow truck and the other vehicles on the road as well.

Safety chains are extremely important in the process of towing. They need to be properly attached to the trailer to ensure that the trailer and the vehicle being towed do not get separated from the tow truck. Tow truck companies are extremely conscientious about the safety of your vehicle. Every care is taken to make sure that your vehicle is attached safely and that no damage would occur during the process of towing or even during reviving dead batteries or mending flat tires.

Towing companies are armed with specialized and thoroughly trained staff that is aware of the importance of having your vehicle in a safe condition. With their expertise, they ensure that your vehicle will be as good as new, safe for you and your loved ones once again.


Towing and recovery services

Posted on: March 27th, 2012 by towingwriter

An accident or even a car breakdown is often enough to rattle your sense of safety in a moment when you feel helpless and have no one to turn to for help. The main purpose of towing and recovery services is to assist you in exactly such predicaments.

Towing and recovery services like Xtreme towing are available 24 hours a day, seven days a week to ensure your safety. Towing and recovery services aim to provide prompt service at any time. Several towing companies have tie ups with repair companies who they can recommend for efficient service. Your disabled vehicle would be towed to the right place without having the hassle of being towed to unnecessary destinations and being charged exorbitant amounts.

Towing companies are fully equipped to assist with tire changes, battery charging or even towing a totally damaged vehicle to a junk yard for a flat fee. Towing and recovery services are able to safely tow any specific model of vehicle without causing it any further damage. The tow truck drivers are well trained and have the knowledge and experience in handling any sort of towing or recovery service.

Renowned towing and recovery service providers like Xtreme towing provide assistance at any time of the day. They guarantee speedy service that will enable you go back to your everyday routine in no time. In cases where they cannot provide immediate service, they will gladly tow your vehicle to a reputed garage or a location of your choice. In this way, even though you have been though a traumatic experience, you will still feel safe in the knowledge that experienced towing and recovery services are hard at work to reduce your burden.

The use of technology to improve towing services

Posted on: March 20th, 2012 by towingwriter

In keeping with the rapidly developing pace of a technologically advanced world, tow truck companies are making use of different types of technology in order to become more resourceful and serve customers more efficiently.

Towing companies offer services than make them unique from other industries. Tow truck companies can receive emergency calls 24 hours a day. In this time of need, dispatchers need to be constantly aware of the whereabouts of each tow truck and driver and also the type of equipments that would be need for a particular situation. Modern towing companies have taken advantage of technological advances and are making use of GPS Systems and specialized software programs in order to rapidly locate a tow truck driver closest to the emergency. In this way the customer would not be kept waiting and prompt service would be a guarantee.

Towing companies that offer emergency removal of cars when there is a sudden breakdown; receive calls at anytime of the day of night. These days, tow truck companies are using the assistance of computerized software which schedules calls and enables dispatchers to be constantly aware of the location of tow trucks. This reduces the risk of human error and allows a tow truck company to work more efficiently.

Gone are the days of two way radios and tons of paperwork to keep a tow truck company organized. Technology is increasingly enabling tow truck companies to provide immediate service in situations where speed of service delivery is of crucial importance. If tow truck companies can keep track of their tow trucks, they will be able to assist the customers without any delay and therefore, assist them in their time of need.